Your Privacy Matters

Privacy Policy

Last Updated: November 9, 2025

Introduction

At CalCalendar, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling and appointment management platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, phone number
  • Profile Information: Username, profile photo, bio, time zone
  • Booking Information: Appointment details, availability schedules, calendar events
  • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
  • Communication Data: Messages, notes, and other communications through our service

1.2 Automatically Collected Information

When you access our service, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Information: Pages visited, features used, time spent on pages, click patterns
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking: We use cookies and similar technologies to track activity and store preferences

1.3 Third-Party Information

If you sign up using a third-party service (such as Google), we may receive information from that service, including your name, email address, and profile picture.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our scheduling service
  • Account Management: To create and manage your account, process registrations
  • Appointments: To facilitate appointment bookings, send reminders and notifications
  • Communication: To send you updates, newsletters, marketing materials (with your consent)
  • Customer Support: To respond to your inquiries and provide technical support
  • Security: To detect, prevent, and address fraud, security issues, and technical problems
  • Analytics: To understand how users interact with our service and improve user experience
  • Legal Compliance: To comply with legal obligations and enforce our terms
  • Personalization: To customize your experience and provide relevant content

3. How We Share Your Information

3.1 With Your Consent

We may share your information when you explicitly consent to such sharing, such as when booking appointments with other users.

3.2 Service Providers

We may share information with third-party service providers who perform services on our behalf:

  • Payment processors (Stripe, PayPal)
  • Email service providers
  • Cloud hosting providers
  • Analytics providers
  • Customer support tools

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

If CalCalendar is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.5 What We Don't Do

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • Encryption of data in transit using SSL/TLS
  • Encryption of sensitive data at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure password hashing (bcrypt)
  • Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

When you delete your account:

  • Your account information will be permanently deleted within 30 days
  • Appointment history may be retained for legal and accounting purposes
  • Aggregated, anonymized data may be retained for analytics

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing under certain circumstances
  • Withdraw Consent: Withdraw consent for data processing (where consent is the basis)

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information.

Types of Cookies We Use:

  • Essential Cookies: Required for the service to function (authentication, security)
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use our service
  • Marketing Cookies: Track your activity for advertising purposes (with consent)

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

Third-party services we may integrate with include:

  • Google Calendar (for calendar synchronization)
  • Stripe and PayPal (for payment processing)
  • Google Analytics (for usage analytics)
  • Email service providers (for notifications)

We encourage you to review the privacy policies of any third-party services you access through our platform.

9. Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy when transferred internationally.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected] or call us toll-free at 1-800-CALENDAR.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making and profiling

To exercise these rights or if you have concerns about how we process your data, please contact our Data Protection Officer at [email protected].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Last Updated” date
  • Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of the service after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Team: [email protected]

Data Protection Officer: [email protected]

Support: [email protected]

Phone: 1-800-CALENDAR (toll-free)

Address: 123 Calendar Street, Suite 100, San Francisco, CA 94102, USA

Your Privacy is Our Priority

We are committed to protecting your privacy and ensuring transparency in how we handle your data. If you have any questions or concerns about our privacy practices, please don't hesitate to reach out to us.